Care Coordinator - Remote

Overview

The Care Coordinator at Zing Health is responsible for facilitating appropriate healthcare outcomes for members through care coordination, support, and education.

In Short

• Utilizes care management tools for comprehensive evaluations of member needs.
• Completes initial and annual Health Risk assessments for selected members.
• Identifies high risk factors impacting member outcomes.
• Coordinates and monitors care plan activities.
• Enhances quality of care using a holistic approach.
• Escalates quality of care issues through established channels.
• Utilizes motivational interviewing skills for member engagement.
• Empowers members to make independent medical choices.
• Encourages active participation in healthcare decision making.
• Documents care in compliance with regulatory requirements.

Requirements

• 2-3 years experience in behavioral health or related field.
• Confidence as an independent thinker with virtual collaboration tools.
• Strong analytical and problem-solving skills.
• Effective communication and organizational skills.
• Ability to work independently.
• Proficient in Microsoft Office and other corporate software.

Benefits

• Competitive salary based on market.
• Medical, Dental, and Vision insurance.
• Employer-Paid Life Insurance.
• 401(K) match up to 4%.
• Paid-Time-Off.
• Various supplemental benefits available.