Customer Happiness Champion - Remote

Overview

ZigZag is looking for Customer Happiness Champions to join our team! Candidates must be willing to report onsite for two weeks of initial training in Ortigas then a hybrid setup after.

In Short

• Competitive salary of PHP 25,000 - PHP 30,000 basic pay per month
• Company-provided laptop
• PHP 10,000 remote allowance
• 15 days of paid holidays
• 15 days of sick leave
• Birthday leave
• HMO on Day 1 + 1 free dependent
• Night Differential pay, as applicable
• Night allowance or Weekend allowance, as applicable
• Internet allowance

Requirements

• Genuine desire to deliver the highest possible level of service to our customers.
• Ability to work with a team on shifting schedules to provide 24/7 service to customers globally.
• Ability to handle escalations via chat, email, voice, and other support channels.
• Flexibility to thrive in a hybrid work environment.
• Excellent written and spoken English.
• Strong attention to detail and exceptional problem-solving skills.
• Very comfortable with technology and digitally savvy.

Benefits

• Remote work allowance
• Coffee allowance
• Wellness Allowance
• Fun Budget to celebrate events
• Working with an awesome team :)