Sales Specialist - Contact Center - Remote

Overview

We are seeking an experienced Sales Specialist with deep expertise in contact center technologies and CX suites, preferably Zendesk, Amazon Connect, and AWS. This role will drive awareness and sales of Zendesk’s Contact Center for the commercial segment across Western United States and Canada.

In Short

• Collaborate with Account Executives and pre-sales teams.
• Engage with vendors and delivery partners.
• Assist with customer discovery calls and deal management.
• Partner with AWS and Amazon Connect AEs.
• Run forecast cadences with regional teams.
• Deliver tailored value propositions to customers.
• Advocate for continuous improvement and innovation.
• Represent Zendesk at regional events and conferences.
• Minimum 7 years of experience in cloud contact center sales.
• Proven track record in achieving sales targets.

Requirements

• Technical expertise in Zendesk and Amazon Connect.
• Ability to work autonomously and as part of a team.
• Experience selling at the C-level.
• Strong communication skills.
• Sharp analytical abilities.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to lead transformational initiatives.