Partner Success Manager – Payments & Integrations (ISV/ISO) - Remote

Overview

The Partner Success Manager will join Xplor's Pay vertical to develop and maintain relationships with partners, driving sales and ensuring successful integration of payment solutions.

In Short

• Develop understanding of Partners’ organizations and business models.
• Maintain relationships through periodic communication with Partners.
• Educate Partners on Xplor resources for self-service.
• Drive sales production through interaction with Partners.
• Monitor and report on partner production performance.
• Assist Partners with inquiries related to residuals and reporting.
• Support negotiation of pricing and contract renewals.
• Prepare periodic business reviews for assigned Partners.
• Participate in Partner events as needed.
• Maintain Partner information in databases accurately.

Requirements

• Must have payments experience.
• Bachelor’s degree in business, marketing, or related field.
• 2-5 years of experience in sales, marketing, or customer service.
• 2 years managing ISV Partners preferred.
• Strong communication skills and IT fluency.
• Salesforce experience preferred.
• Proficient with Microsoft programs.

Benefits

• 12 weeks Gender Neutral Paid Parental Leave.
• 3 extra days off for volunteering.
• Commitment to Diversity & Inclusion initiatives.
• Access to free mental health support.
• Flexible working arrangements.