Manager of Marketing Solutions - Remote

Overview

Join our Fitness and Wellbeing Vertical as Manager of Marketing Solutions for Xplor Growth to make a real impact every day.

In Short

• Lead a team of Marketing Consultants and CRM Programmers.
• Deliver exceptional consultative services to drive product adoption.
• Build a scalable consultative program for client success.
• Foster a collaborative and high-performance team culture.
• Further develop the Marketing Solutions program.
• Drive the voice of the customer within the organization.
• Manage competing priorities in a fast-paced environment.
• Engage with clients to improve customer sentiment.
• Mentor the team of consultants.
• Achieve quarterly targets for customer success metrics.

Requirements

• 7+ years in Customer Success, Strategic Marketing, or Account Management.
• 4+ years of people management experience.
• Strong analytical thinking and problem-solving skills.
• Understanding of SaaS metrics (ARR, churn, CSAT).
• Exceptional communication and relationship-building skills.
• Bachelor’s degree in Marketing, Business, or related field preferred.
• Ability to analyze data for actionable strategies.
• Experience in the fitness and wellness industry preferred.
• Comfortable in a collaborative, self-motivated work environment.
• Curious and empathetic mindset.

Benefits

• 12 weeks Gender Neutral Paid Parental Leave.
• 3 extra days off to volunteer for social impact.
• Access to free mental health support.
• Flexible working arrangements.
• Commitment to Diversity & Inclusion initiatives.