Client Training Coordinator - Remote

Overview

Join our Training Team as a Client Training Coordinator and make a real impact every day by empowering administrators to manage their services smoothly and improve family engagement.

In Short

• Deliver high quality, engaging and accurate training through various formats.
• Curate and improve external training materials to meet customer needs.
• Manage the Learning Management System (LMS) for training content.
• Encourage customer adoption of Xplor products.
• Maintain expert knowledge of Xplor Education software.
• Ensure high customer satisfaction with training materials.
• Collaborate on projects focused on customer empowerment.
• Deliver training to internal stakeholders during updates.
• Work in a hybrid model with flexible hours.

Requirements

• Background in early childhood education or CCS software is advantageous.
• Experience in software training for diverse customers.
• Experience with Learning Management Systems (LMS).
• Focus on helping clients achieve value through education.
• Ability to design engaging training sessions.
• Understanding of customer challenges with new software.
• Strong multitasking and time management skills.
• Comfortable working in a global organization.

Benefits

• Opportunities for learning and career development.
• Collaborative team environment.
• 12 weeks Gender Neutral Paid Parental Leave.
• Unlimited access to LinkedIn Learning.
• Access to mental health support.
• Fully flexible work arrangements.