Senior Sales Operations Analyst - Remote

Overview

The Senior Sales Operations Analyst at Xero plays a crucial role in enhancing the business performance of the sales team by implementing tools, processes, and technologies that optimize workflow and support data-driven decision making.

In Short

• Support systems, tools, and processes for the sales team.
• Generate data-driven insights for business opportunities.
• Implement tools to optimize sales team workflow.
• Handle inbound queries and manage stakeholder relationships.
• Focus on continuous improvement and efficiency.
• Proactive forecasting of sales metrics and KPIs.
• Ensure data accuracy in Salesforce.
• Support management reporting with timely data delivery.
• Adhere to Data Use and Governance processes.
• Drive automation in Marketing and Sales.

Requirements

• 5+ years of sales operations experience.
• Experience in data analysis using Excel/Google Sheets.
• Strong experience with SQL and/or Tableau.
• Experience with Salesforce CRM.
• Exposure to change management principles.
• Strong analytical skills leveraging SQL.
• Ability to work autonomously and proactively.
• Strong communication and presentation skills.
• Desire to support diverse and inclusive teams.
• SaaS business experience is a plus.

Benefits

• Opportunity to make an impact on small businesses.
• Collaborative work environment.
• Access to training and development resources.
• Flexible working conditions.
• Support for diverse and inclusive teams.