Director of Patient Services - Remote

Overview

The Director of Patient Services at Cencora is responsible for overseeing a strategic business unit, managing client accounts, and ensuring operational excellence while fostering a culture of quality and compliance.

In Short

• Lead a strategic business unit or functional area.
• Work with senior management to implement strategic goals.
• Oversee management staff and provide operational guidance.
• Manage client relationships and ensure service quality.
• Develop performance standards and evaluate team success.
• Ensure adherence to contracts and patient service standards.
• Provide training and mentorship to operational leaders.
• Maintain financial accountability for the business unit.
• Foster a culture of quality improvement and compliance.
• Represent the company and support its values and initiatives.

Requirements

• Bachelor's degree in business administration or related field.
• Minimum of seven years of experience in a relevant role.
• Strong knowledge of reimbursement and patient assistance programs.
• Excellent interpersonal and organizational skills.
• Proficient in Microsoft Office and standard office equipment.
• Ability to manage multiple tasks effectively.
• Critical thinking and problem-solving skills.
• Strong industry knowledge and business acumen.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including parental leave.
• Training programs and professional development resources.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture that supports team members' well-being.