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Regional Head - Client Coverage Group - EMEA - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide

Overview

The Regional Head is the executive leader responsible for the end-to-end performance and operational delivery of the Client Coverage Group (CCG) within a designated geographical region.

In Short

  • Work from anywhere, impact everywhere.
  • Manage regional teams focusing on high-net-worth clients.
  • Accountable for regional budget and performance targets.
  • Drive a high-performance culture and enforce KPIs.
  • Collaborate with global teams to implement standardized processes.
  • Monitor client health metrics and manage regional risks.
  • Ensure compliance with regulatory requirements.
  • Lead and coach regional leaders across various teams.
  • Achieve targets for revenue growth and client retention.
  • Work with the People Team for workforce planning.

Requirements

  • 7+ years in client-facing roles in financial services.
  • Experience managing P&L or revenue targets.
  • Understanding of client onboarding processes and regulations.
  • Proven change leadership abilities.
  • Exceptional leadership and conflict resolution skills.
  • Interest or experience in crypto is beneficial.
  • Fluency in English; proficiency in local language is a plus.
  • Reliable workspace and internet connection required.

Benefits

  • Work 100% remotely from anywhere in the world.
  • Flexible work schedule and PTO plan.
  • Annual budget for learning and development.
  • Great work-life balance with collaborative teamwork.
  • Impact globally through cutting-edge technology.
Xapo Bank logo

Xapo Bank

Xapo Bank is a forward-thinking financial institution that emphasizes innovation and continuous improvement in its operations. The company is dedicated to providing exceptional service by effectively managing incidents and minimizing disruptions to business processes. With a collaborative environment, Xapo Bank encourages teamwork across various departments, including engineering, security, operations, and customer success, to ensure swift incident resolution and service restoration. The organization values data-driven decision-making and is committed to enhancing its incident management procedures through feedback and analysis, fostering a culture of growth and excellence.

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