Strategic Solutions Architect - Remote

Overview

Writer is a full-stack generative AI platform that delivers transformative ROI for leading enterprises. We empower customers to transform their work with secure AI applications and agents.

In Short

• Support prospects by identifying and validating how Writer can impact their business.
• Build and run proof of concepts for large prospecting customers.
• Provide technical expertise in uncovering use-cases for Writer's solutions.
• Collaborate with Account Executives to scope business and technical needs.
• Conduct discovery on existing processes to identify business pain points.
• Lead proof-of-concept pilots to validate technical requirements.
• Act as the technical lead for RFP responses.
• Develop a deep understanding of Writer solutions and the AI landscape.
• Work with Product and Engineering to ensure optimal output.
• Be a resource for partners to understand capabilities via APIs.

Requirements

• 5+ years in technical customer-facing roles like Solutions Architect.
• Experience with Fortune 500 customers in a high growth, B2B SaaS company.
• Knowledge of generative AI and prompt engineering.
• Proficiency in Python for building on the Writer Framework.
• Experience with APIs, especially generative AI services.
• Excellent communication skills to translate technical concepts.
• Versatile in leading discovery sessions with stakeholders.
• Focus on delivering customer outcomes and meaningful results.
• Problem-solving skills to address complex technical hurdles.
• Experience working with various customer stakeholders.

Benefits

• Generous PTO and company holidays.
• Comprehensive medical, dental, and vision coverage.
• Paid parental leave for all parents (12 weeks).
• Fertility and family planning support.
• Early-detection cancer testing through Galleri.
• Flexible spending account options.
• Health savings account with company contribution.
• Annual work-life stipends for home office and wellness.
• Company-wide and team off-sites.
• Competitive compensation, stock options, and 401k.