Remote Otter LogoRemoteOtter

Strategic Solutions Architect - Remote

Posted 9 weeks ago

Overview

Writer is a full-stack generative AI platform that delivers transformative ROI for leading enterprises. We empower customers to transform their work with secure AI applications and agents.

In Short

  • Support prospects by identifying and validating how Writer can impact their business.
  • Build and run proof of concepts for large prospecting customers.
  • Provide technical expertise in uncovering use-cases for Writer's solutions.
  • Collaborate with Account Executives to scope business and technical needs.
  • Conduct discovery on existing processes to identify business pain points.
  • Lead proof-of-concept pilots to validate technical requirements.
  • Act as the technical lead for RFP responses.
  • Develop a deep understanding of Writer solutions and the AI landscape.
  • Work with Product and Engineering to ensure optimal output.
  • Be a resource for partners to understand capabilities via APIs.

Requirements

  • 5+ years in technical customer-facing roles like Solutions Architect.
  • Experience with Fortune 500 customers in a high growth, B2B SaaS company.
  • Knowledge of generative AI and prompt engineering.
  • Proficiency in Python for building on the Writer Framework.
  • Experience with APIs, especially generative AI services.
  • Excellent communication skills to translate technical concepts.
  • Versatile in leading discovery sessions with stakeholders.
  • Focus on delivering customer outcomes and meaningful results.
  • Problem-solving skills to address complex technical hurdles.
  • Experience working with various customer stakeholders.

Benefits

  • Generous PTO and company holidays.
  • Comprehensive medical, dental, and vision coverage.
  • Paid parental leave for all parents (12 weeks).
  • Fertility and family planning support.
  • Early-detection cancer testing through Galleri.
  • Flexible spending account options.
  • Health savings account with company contribution.
  • Annual work-life stipends for home office and wellness.
  • Company-wide and team off-sites.
  • Competitive compensation, stock options, and 401k.

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