Remote Otter LogoRemoteOtter

Strategic Solutions Architect - Remote

Posted 9 weeks ago
Sales / Business
Full Time
CA, USA

Overview

Writer is a full-stack generative AI platform that delivers transformative ROI for leading enterprises. We empower customers to transform their work with secure AI applications and agents.

In Short

  • Support prospects by identifying and validating how Writer can impact their business.
  • Build and run proof of concepts for large prospecting customers.
  • Provide technical expertise in uncovering use-cases for Writer's solutions.
  • Collaborate with Account Executives to scope business and technical needs.
  • Conduct discovery on existing processes to identify business pain points.
  • Lead proof-of-concept pilots to validate technical requirements.
  • Act as the technical lead for RFP responses.
  • Develop a deep understanding of Writer solutions and the AI landscape.
  • Work with Product and Engineering to ensure optimal output.
  • Be a resource for partners to understand capabilities via APIs.

Requirements

  • 5+ years in technical customer-facing roles like Solutions Architect.
  • Experience with Fortune 500 customers in a high growth, B2B SaaS company.
  • Knowledge of generative AI and prompt engineering.
  • Proficiency in Python for building on the Writer Framework.
  • Experience with APIs, especially generative AI services.
  • Excellent communication skills to translate technical concepts.
  • Versatile in leading discovery sessions with stakeholders.
  • Focus on delivering customer outcomes and meaningful results.
  • Problem-solving skills to address complex technical hurdles.
  • Experience working with various customer stakeholders.

Benefits

  • Generous PTO and company holidays.
  • Comprehensive medical, dental, and vision coverage.
  • Paid parental leave for all parents (12 weeks).
  • Fertility and family planning support.
  • Early-detection cancer testing through Galleri.
  • Flexible spending account options.
  • Health savings account with company contribution.
  • Annual work-life stipends for home office and wellness.
  • Company-wide and team off-sites.
  • Competitive compensation, stock options, and 401k.
Writer logo

Writer

Writer is a full-stack generative AI platform that delivers transformative ROI for leading enterprises worldwide. Recognized as one of the top 50 companies in AI by Forbes and a best place to work by Inc. Magazine, Writer empowers clients such as Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to revolutionize their work processes. Founded in 2020, with offices in major cities including San Francisco, New York City, Austin, Chicago, and London, Writer's team of over 250 employees is dedicated to creating secure and reliable AI applications that address critical business challenges. The company offers a suite of development tools powered by its advanced family of LLMs, alongside customizable AI guardrails, and is on a mission to build a better future of work.

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