Junior Customer Success Manager DACH - Remote

Overview

As a Junior Growth Customer Success Manager at WorkMotion, you will be responsible for nurturing client relationships and ensuring a seamless experience for employing abroad.

In Short

• Facilitate client onboarding and adaptation to employment solutions.
• Monitor client portfolio health and drive upsell campaigns.
• Ensure smooth client exit processes while maintaining future opportunities.
• Minimum 1 year experience in Customer Success, Sales, or Business Development.
• Excellent verbal and written communication in English and German.
• Display enthusiasm and a proactive attitude.
• Maintain thorough and accurate records.
• High empathy and customer-centric mindset.
• Effective time management and prioritization skills.
• Work effectively with cross-functional teams.

Requirements

• Negotiation and influencing skills (desirable).
• Familiarity with CRM tools like Hubspot and Salesforce (desirable).
• Experience in delivering product demonstrations (desirable).
• Strong relationship-building skills (desirable).

Benefits

• Global, remote work flexibility.
• Dedicated Well-Being Day off for mental health.
• Subsidised gym memberships for fitness.
• Training & Development Allowance for skill expansion.
• Annual team meetups for connection.
• Commitment to diversity and inclusion in the workplace.