Junior Customer Success Manager - Remote

Overview

Nebius Academy is seeking a proactive Junior Customer Success Manager to ensure exceptional support for B2B clients and help them achieve their business goals through effective strategies.

In Short

• Serve as the first point of contact for B2B clients.
• Assist with client onboarding processes.
• Coordinate with internal teams to resolve client issues.
• Monitor client activity and engagement.
• Support regular check-ins and gather feedback.
• Prepare reports and materials using Google Suite.

Requirements

• Strong communication skills in English and Spanish.
• Highly organized and detail-oriented.
• Proactive, customer-focused mindset.
• Experience with CRM tools and productivity suites.
• Problem-solving skills for client issue resolution.
• Interest in EdTech and technology-driven environments.

Benefits

• Competitive compensation range: $1,500 - $2,000 pending experience.
• Fully remote and full-time opportunity.
• Diverse global team with tech and ed-tech experience.
• Use of modern digital collaboration tools.
• Opportunities for professional growth.