Remote Otter LogoRemoteOtter

Junior Customer Success Manager - Remote

Posted 18 hours ago
Customer Service
Full Time
MX
$1,500 - $2,000/month

Overview

Nebius Academy is seeking a proactive Junior Customer Success Manager to ensure exceptional support for B2B clients and help them achieve their business goals through effective strategies.

In Short

  • Serve as the first point of contact for B2B clients.
  • Assist with client onboarding processes.
  • Coordinate with internal teams to resolve client issues.
  • Monitor client activity and engagement.
  • Support regular check-ins and gather feedback.
  • Prepare reports and materials using Google Suite.

Requirements

  • Strong communication skills in English and Spanish.
  • Highly organized and detail-oriented.
  • Proactive, customer-focused mindset.
  • Experience with CRM tools and productivity suites.
  • Problem-solving skills for client issue resolution.
  • Interest in EdTech and technology-driven environments.

Benefits

  • Competitive compensation range: $1,500 - $2,000 pending experience.
  • Fully remote and full-time opportunity.
  • Diverse global team with tech and ed-tech experience.
  • Use of modern digital collaboration tools.
  • Opportunities for professional growth.
TripleTen logo

TripleTen

TripleTen is an innovative educational service dedicated to empowering individuals to master IT professions such as software engineering, data science, business intelligence analytics, and QA engineering, regardless of their prior experience. With a mission to provide every student the opportunity to succeed in the tech industry, TripleTen is producing highly sought-after tech professionals in the competitive US EdTech market. The company focuses on enhancing learning experiences through platform improvements and service development, aiming for global expansion while fostering a diverse and collaborative team environment.

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