Junior Customer Success Manager - Remote

Overview

This role is for one of the Weekday's clients. We are seeking a Junior Customer Success Manager with a solid foundation in accounting and audit workflows to join our remote team.

In Short

• Responsible for onboarding North American accounting firms.
• Guide clients through platform adoption.
• Troubleshoot technical and accounting queries.
• Drive long-term success for clients.
• Ideal for someone transitioning from a CA firm or audit environment.
• Remote work opportunity.
• Full-time position.
• Minimum experience of 1 year required.
• Work with a SaaS-enabled platform.
• Join a dynamic team focused on customer success.

Requirements

• 1+ years of experience in a customer-facing role.
• Strong foundation in accounting and audit workflows.
• Experience with SaaS platforms is a plus.
• Excellent communication skills.
• Ability to troubleshoot technical issues.
• Client-centric approach.
• Ability to work independently and remotely.
• Strong problem-solving skills.
• Willingness to learn and adapt.
• Team player with a positive attitude.

Benefits

• Work remotely from anywhere.
• Opportunity to grow in a dynamic field.
• Collaborate with a talented team.
• Flexible work hours.
• Competitive salary and benefits.