Implementation Consultant - Remote

Overview

The Implementation Consultant at WorkForce Software will be responsible for gathering customer business requirements, educating clients on best practices, and facilitating workshops to ensure successful implementation of Workforce Management Software.

In Short

• Obtain and maintain certification in WFS Product Suite applications.
• Gather and identify customer business requirements.
• Educate customers on best practices in software implementation.
• Facilitate client workshops remotely or onsite.
• Deliver projects on time and within budget.
• Provide project status updates to stakeholders.
• Assist with roll-out and go-live activities.
• Conduct customer training sessions.
• Collaborate with internal teams for successful implementation.
• Mentor team members.

Requirements

• 2-4 years experience in software implementations.
• Intermediate to advanced Microsoft Office skills.
• Understanding of waterfall and agile methodologies.
• Strong communication skills.
• Basic problem-solving skills.
• Experience with SQL.
• Knowledge of implementation principles.
• Ability to work in a dynamic, customer-focused team.
• Familiarity with HR or Payroll systems is a bonus.
• Willingness to travel up to 50%.

Benefits

• Diverse and inclusive workplace.
• Opportunities for professional growth.
• Flexible working hours.
• Support for individuals with disabilities.
• Engagement in a collaborative team environment.