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Implementation Consultant - Remote

Posted 20 weeks ago
Sales / Business
Full Time
NY, USA
105000 - 115000 USD/year

Overview

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be their trusted advisor, ensuring a successful integration, clear communication, and personalised training to unleash the full power of Adverity.

In Short

  • Manage or support customer onboarding projects.
  • Understand specific needs to offer tailored advice for optimal platform use aligned with business goals.
  • Identify and understand our customer’s individual requirements for the implementation of new data sources.
  • Conduct training sessions to enhance platform adoption and retention.
  • Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met.

Requirements

  • 4+ years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
  • Strong IT affinity and experience with Rest APIs in a SaaS environment.
  • Completed Bachelor's Degree in any field.
  • Analytical, problem-solving mindset; customer orientation, teamwork, organizational, communication, effective time management skills.

Benefits

  • Flexible working hours and home-office.
  • Internal shares program (EDPP).
  • 401k matching scheme.
  • 20 days PTO (excl. US public holiday and additional sick days).
  • Ergonomic workspace and cutting edge technology.
  • Budget for job relevant training.
  • Regular team events (also remote).
  • Modern and stylish office in the heart of New York.
  • Sustainable merch for all employees.
  • Adverity Social Responsibility Days (+2 days paid off).
Adverity logo

Adverity

Adverity is a forward-thinking company based in Vienna, specializing in marketing technology and data analytics solutions. The company focuses on enhancing user experience through innovative product development and strategic initiatives. With a commitment to flexibility, Adverity offers a hybrid work model, allowing employees to balance office and remote work. The organization values collaboration across various teams, including QA, UX, and Engineering, to drive agile development processes. Adverity is dedicated to solving complex customer problems and prioritizes data-driven decision-making to ensure impactful product enhancements. The company fosters a supportive work environment with benefits such as flexible hours, training budgets, and social responsibility initiatives.

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