Support Associate - Remote

Overview

As a Support Associate at Wolt, you will play a crucial role in providing excellent support to our customers, restaurants, and courier partners in a dynamic and fast-paced environment.

In Short

• Full-time remote position available.
• Work with customers, venue partners, and courier partners.
• Handle customer interactions via chat and phone.
• Respond to inquiries and find solutions to exceed expectations.
• Work in a shift-based role, including weekends.
• Experience in a customer-facing or logistics role is preferred.
• Fluency in Greek and English is required.
• Must be a fast learner and detail-oriented.
• Ability to multitask and prioritize effectively.
• Creative and personable approach to customer interactions.

Requirements

• Experience in customer service or a related field.
• Strong communication skills and team-oriented mindset.
• Ability to work in a fast-paced startup environment.
• Knowledge of local food scene and traffic patterns.
• Can-do attitude and readiness to take ownership.

Benefits

• Opportunity to work in a high-growth environment.
• Be part of a high-performing team.
• Learn and grow in a dynamic company.
• Flexible work arrangements.
• Engaging work culture with a focus on creativity.