Data Scientist, Support Analytics - Remote

Overview

As a Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. The scope of this role ranges from diagnosing problem areas to identifying solutions to designing experiments and ultimately influencing decision-making.

In Short

• Work with the Support Analytics team to enhance customer support experiences.
• Analyze data to identify opportunities for operational optimization.
• Collaborate with stakeholders across various departments.
• Create metrics and build data pipelines for decision-making.
• Utilize advanced analytics and statistical analysis techniques.
• Focus on improving efficiency metrics and customer journey tracking.
• Design experiments to influence decision-making.
• Communicate insights effectively to senior stakeholders.
• Leverage tools like SQL, Python, and data visualization software.
• Drive actionable data insights to refine product roadmaps.

Requirements

• Degree in Mathematics, Statistics, Computer Science, or related field.
• 3+ years of experience in data science or analytics.
• Expertise in statistical analysis and causal inference.
• Exceptional communication skills for storytelling with data.
• Proficiency in SQL for large datasets.
• Experience with data visualization tools like Tableau or Looker.
• Comfortable with building data pipelines using tools like Airflow.
• Prior experience in event tracking and product analytics.

Benefits

• Work on interesting and complex challenges in a dynamic environment.
• Opportunity to create a significant impact with your skills.
• Flexible working options: hybrid, onsite, or remote within specified countries.
• Supportive company culture focused on ownership and learning.
• Collaboration with top professionals in the field.