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A/V Support Associate - Remote

Posted 2 weeks ago
All others
Full Time
USA
$100,000 - $125,000/year

Overview

iCapital is looking to hire an A/V Support Associate to join the Corporate Technology team. This role will work collaboratively with internal stakeholders, peer technology groups, and third-party vendors to support the company’s rapidly growing corporate A/V footprint.

In Short

  • Liaison assigned project installations and live events.
  • Perform both on-site and remote support on all A/V systems.
  • Manage corporate Microsoft Teams and Zoom accounts.
  • Maintain strong relationships with Corporate Technology teams.
  • Perform quality checks on A/V equipment.
  • Ensure a positive workplace experience for end users.
  • 2-5 years of experience in A/V systems.
  • Strong knowledge of A/V collaboration technologies.
  • Excellent communication skills.
  • Desire to learn new technologies.

Requirements

  • 2-5 years of experience executing delivery project management.
  • Strong knowledge of A/V collaboration technologies.
  • Experience with Zoom platform administration.
  • Experience with Microsoft Office 365 administration.
  • Apple macOS, iOS, Windows, and Android experience.
  • Excellent verbal and written communication skills.
  • Strong process orientation and project management experience.
  • Effective customer service skills.
  • Excellent attention to detail.
  • Bachelor's degree and/or certifications.

Benefits

  • Base salary range of $100,000 to $125,000.
  • Compensation package includes salary, equity, and performance bonus.
  • Comprehensive benefits package including healthcare.
  • Employer matched retirement plan.
  • Unlimited paid time off (PTO).
iCapital logo

iCapital

iCapital is a leading financial technology platform that revolutionizes the alternative investment marketplace, enabling advisors, wealth management firms, asset managers, and banks to effectively evaluate and recommend tailored public and private market strategies for high-net-worth clients. With approximately $209 billion in global client assets invested across 1,690 funds as of November 2024, iCapital has earned recognition as a top fintech company, being named to the Forbes Fintech 50 for seven consecutive years and receiving multiple awards for its innovative solutions. The company is committed to providing exceptional client service and fostering inclusive workplace practices.

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