Remote Otter LogoRemoteOtter

Remote Healthcare Specialist (PHRN)

Posted 13 hours ago
Customer Service
Full Time
Philippines

Overview

The Remote Healthcare Specialist is responsible for managing communication with healthcare providers, assisting them with various inquiries related to participation, registration, and assessment processes.

In Short

  • Make outbound and accept inbound calls from healthcare providers.
  • Answer questions regarding participation requirements.
  • Assist with registration and login processes.
  • Help with assessment completion.
  • Provide information regarding scoring results.
  • Must hold an active PRC License.
  • Require 2 years of bedside/clinical experience.
  • Preferably have 6 months of BPO healthcare account experience.
  • Excellent communication skills are essential.
  • Structured career path with internal progression opportunities.

Requirements

  • Active PRC License.
  • 2 years bedside/clinical experience.
  • 6 months BPO healthcare experience preferred.
  • Strong communication skills.

Benefits

  • Structured career path.
  • Safe work environment.
  • Free HMO coverage from day 1.
  • Skills training opportunities.
  • Paid leaves.
  • Annual appraisal.
WNS Global Services logo

WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) provider, delivering business value to over 400 clients worldwide. The company excels in various industry verticals, including Banking and Financial Services, Healthcare, Insurance, and Retail, among others. Established in 2009, WNS Costa Rica serves as a scalable delivery center, leveraging the region's political and economic stability, high literacy rates, and a young, multilingual workforce. WNS is committed to enabling clients to outperform through a focus on service and innovation, guided by its core values of Client First, Integrity, Respect, Collaboration, Learning, and Excellence. The organization emphasizes employee development and experience, offering structured career paths and mentoring.

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