Unit Coordinator - Neonatal ICU - Remote

Overview

The Unit Coordinator for the Neonatal ICU plays a critical role in patient care by serving as the central source of information and ensuring accurate communication between patients, families, and medical staff.

In Short

• Full-time position with a 40-hour work week.
• Day shift from 7:00 am to 3:30 pm.
• Responsible for transcribing medical charts and ensuring accurate patient information.
• Requires strong organizational and communication skills.
• Involves managing patient records and coordinating services between departments.
• Shift differentials for evenings, nights, and weekends.
• Comprehensive benefits including travel discounts and retirement packages.
• Encourages applications from diverse and underrepresented groups.
• Workplace emphasizes collaboration, innovation, and diversity.
• Opportunity for a rewarding career in a leading medical institution.

Requirements

• High School diploma or GED required.
• At least 1 year of customer service experience.
• Computer skills necessary (Word, Excel, and ability to learn MGH systems).
• Preferred: Associate degree and 1-year clinical experience.
• Ability to solve patient and practice problems with strong interpersonal skills.
• Attention to detail and superior organizational skills.
• Effective customer service orientation.
• Ability to thrive in a fast-paced environment.
• Compassionate communication with diverse patient groups.
• Strong commitment to maintaining confidentiality and security of patient information.

Benefits

• Full comprehensive benefits packet.
• Travel discounts and MBTA subsidy.
• Weekly pay and retirement package.
• Work-life balance support.
• Opportunities for professional growth and development.
• Inclusive workplace culture.
• Commitment to diversity and equity.
• Engagement in meaningful patient care.
• Access to a range of career opportunities.
• Supportive community focused on collaboration.