Practice Assistant II - Remote

Overview

The Practice Assistant II role involves performing both administrative and clinical functions to support efficient clinical service operations at Mass General Brigham. This position is crucial for ensuring smooth patient visits and managing clerical tasks effectively.

In Short

• Perform routine administrative and clerical duties.
• Make and maintain patient appointments.
• Greet and assist patients upon arrival.
• Answer telephones and assist with routine inquiries.
• Process patient billing forms and manage medical records.
• Act as a 'Super User' for scheduling and billing systems.
• Provide assistance and training to others in the office.
• Manage time effectively to handle multiple tasks.
• Communicate effectively with patients and staff.
• May perform more complex scheduling tasks as needed.

Requirements

• High School Diploma or Equivalent required.
• 2-3 years of office experience required.
• Proficiency with Office Suite and office operations.
• Strong communication skills, both written and verbal.
• Ability to manage time and prioritize tasks effectively.
• Experience in handling patient records and billing.
• Ability to work under general supervision.
• Knowledge of medical administrative procedures preferred.
• Certification as a Medical Administrative Assistant (CMAA) preferred.
• Good organizational skills are essential.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.
• Various differentials and bonuses as applicable.
• Flexible working conditions.
• Inclusive work environment.
• Commitment to community service.
• Employee support programs.