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Clinic/Practice Assistant II - Remote

Posted 1 week ago
Customer Service
Full Time
USA
17.36 - 24.45/hour

Overview

The Clinic/Practice Assistant II plays a vital role in coordinating quality patient care and enhancing the customer service experience within the Molecular Imaging Department. This position involves both administrative and clinical functions to ensure smooth practice operations.

In Short

  • Full-time position with flexible scheduling options.
  • Coordinates patient appointments and manages the check-in process.
  • Communicates effectively with patients and staff regarding appointments.
  • Handles administrative tasks such as filing and processing billing forms.
  • Assists in training new support staff members.
  • Maintains cleanliness and organization of the waiting area.
  • Utilizes the Radiology Information System for scheduling and patient data management.
  • Engages with management to communicate any scheduling issues.
  • Ensures compliance with safety guidelines and policies.
  • Participates in additional duties as required by management.

Requirements

  • High School Diploma or Equivalent required.
  • 2-3 years of office experience preferred.
  • Proficiency with Microsoft Office Suite.
  • Effective communication skills, both written and verbal.
  • Ability to manage time and prioritize tasks efficiently.
  • Knowledge of medical terminology and office procedures.
  • Experience with patient scheduling and registration systems.
  • Ability to handle patient inquiries and resolve issues.
  • Strong organizational skills.
  • Certification as a Medical Administrative Assistant preferred.

Benefits

  • Competitive base pay with potential bonuses.
  • Comprehensive benefits package including health insurance.
  • Career advancement opportunities within the organization.
  • Recognition programs to celebrate employee contributions.
  • Support for professional growth and development.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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