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Clinic/Practice Assistant II - Remote

Posted 3 weeks ago
Customer Service
Full Time
USA

Overview

The Clinic/Practice Assistant II plays a vital role in supporting clinical service operations by performing both administrative and clinical functions under general supervision, ensuring smooth and efficient operations.

In Short

  • Perform routine administrative and clerical duties in a clinical setting.
  • Schedule patient appointments and maintain accurate records.
  • Greet and assist patients effectively.
  • Handle telephone inquiries and appointment scheduling.
  • Process patient billing and manage medical records.
  • Assist with more complex scheduling tasks as needed.
  • Provide training and assistance to colleagues in scheduling and billing systems.
  • Maintain organization and manage multiple tasks efficiently.
  • Work Monday to Friday, from 8:00 AM to 4:30 PM.
  • Join a team committed to exceptional patient care and medical advancements.

Requirements

  • High School Diploma or Equivalent required.
  • 1-3 years of office experience is required.
  • Proficiency with Office Suite and office operations.
  • Ability to communicate effectively, both verbally and in writing.
  • Strong time management and organizational skills.
  • Ability to handle non-routine phone calls and solve issues.
  • Must be a Certified Medical Administrative Assistant [CMAA] preferred.
  • Understanding of medical terminology and office procedures.
  • Ability to manage multiple tasks and follow established protocols.
  • Good interpersonal skills to interact with patients and staff.

Benefits

  • Be part of a leading healthcare system dedicated to patient care.
  • Opportunities for professional growth and development.
  • Supportive work environment with a focus on teamwork.
  • Access to resources for continuous learning and improvement.
  • Engagement in community service and research initiatives.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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