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Clinic/Practice Assistant II - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

The Clinic/Practice Assistant II supports clinical service operations through administrative and clerical duties, ensuring efficient patient care and office management.

In Short

  • Perform routine administrative and clerical duties in a clinical setting.
  • Manage patient appointments and maintain records.
  • Greet and assist patients upon arrival.
  • Handle phone inquiries and schedule appointments.
  • Process patient billing forms and manage medical records.
  • Serve as a point of contact for prior authorizations and prescription refills.
  • Provide assistance and training for scheduling and billing systems.
  • May perform specialized functions at an advanced level.
  • Work under general supervision in a fast-paced environment.
  • Contribute to a team-oriented healthcare setting.

Requirements

  • High School Diploma or Equivalent required.
  • 1-3 years of healthcare office experience required.
  • Basic proficiency with Office Suite.
  • Knowledge of office operations and procedures.
  • Effective communication skills, both written and verbal.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks effectively.
  • Understanding of patient care processes and confidentiality.
  • Must be able to work within established protocols.
  • Ability to handle routine issues and phone calls.

Benefits

  • Opportunity to work in a prestigious healthcare organization.
  • Supportive team environment focused on patient care.
  • Professional development and training opportunities.
  • Comprehensive benefits package.
  • Engagement in meaningful work impacting patient lives.
  • Access to advanced medical resources and systems.
  • Commitment to diversity and inclusion in the workplace.
  • Flexible scheduling options available.
  • Access to health and wellness programs.
  • Career advancement potential within the organization.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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