Clinic Practice Assistant II - Remote

Overview

The Clinic Practice Assistant II plays a crucial role in supporting clinical service operations through both administrative and clinical functions, ensuring smooth patient care and practice efficiency.

In Short

• Perform administrative and clerical duties in a clinical setting.
• Schedule and manage patient appointments.
• Greet and assist patients upon arrival.
• Answer phone calls and handle routine inquiries.
• Process patient billing forms and maintain medical records.
• Provide assistance and training in scheduling and billing systems.
• Handle messages related to prior authorizations and prescription refills.
• May engage in more complex scheduling tasks as needed.
• Maintain organized patient files and documentation.
• Work under general supervision to support clinical operations.

Requirements

• High School Diploma or Equivalent required.
• 2-3 years of office experience preferred.
• Proficiency with Office Suite and office operations.
• Effective communication skills, both written and verbal.
• Strong organizational and time management skills.
• Ability to manage multiple tasks efficiently.
• Experience with patient scheduling and billing processes.
• Ability to assist patients and handle phone inquiries.
• Understanding of medical terminology is a plus.
• Commitment to diversity and inclusion in the workplace.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful patient care and community service.
• Access to professional development and training opportunities.
• Supportive workplace culture focused on collaboration.
• Comprehensive health benefits and wellness programs.
• Regular work hours with a focus on work-life balance.
• Participation in a leading healthcare system with a strong legacy.
• Potential for career advancement within the organization.
• Engagement with a passionate community dedicated to improving lives.
• Commitment to continuous improvement and quality in healthcare.