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Clinic/Practice Assistant I - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Clinic/Practice Assistant I supports efficient clinical service operations by performing both administrative and clinical functions, assisting patients, and managing appointment schedules.

In Short

  • Perform routine administrative and clerical duties.
  • Make patient appointments and maintain records.
  • Greet and assist patients in a clinical setting.
  • Answer telephones and assist callers with inquiries.
  • Process patient billing forms and maintain medical records.
  • Type forms, records, and schedules as directed.
  • Handle co-payments and manage patient flow.
  • Communicate effectively with patients and staff.
  • Manage time effectively to handle multiple tasks.
  • Work under close to general supervision.

Requirements

  • High School Diploma or Equivalent required.
  • 0-1 year of healthcare office experience preferred.
  • Basic proficiency with Microsoft Office Suite.
  • Ability to manage phone calls and solve routine issues.
  • Effective written and verbal communication skills.
  • Good organizational and time management skills.
  • Understanding of office procedures including filing and scanning.
  • Ability to work within established protocols.
  • Physical ability to perform the job requirements.
  • Must be able to work in a team-oriented environment.

Benefits

  • Opportunity to work in a leading healthcare organization.
  • Engage in a supportive team environment.
  • Career development opportunities in healthcare.
  • Comprehensive benefits package.
  • Contribute to meaningful patient care and community service.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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