Clinic/Practice Assistant II - Remote

Overview

The Clinic/Practice Assistant II plays a vital role in supporting clinical service operations by performing both administrative and clinical functions under general supervision.

In Short

• Perform routine administrative and clerical duties related to clinical services.
• Make patient appointments and maintain appointment records.
• Greet and assist patients during their visits.
• Answer telephones and assist callers with inquiries.
• Process patient billing forms and manage medical records.
• Act as a 'Super User' for scheduling and billing systems.
• Provide assistance and training to colleagues.
• Handle messages related to prior authorizations and prescription refills.
• May perform more complex scheduling tasks at advanced competency levels.
• Work in a supportive team environment to enhance patient care.

Requirements

• High School Diploma or Equivalent required.
• 2-3 years of office experience required.
• Proficiency with Office Suite and understanding of office operations.
• Effective communication skills, both written and verbal.
• Ability to manage time and multiple tasks effectively.
• Knowledge of patient scheduling and billing processes preferred.
• Ability to handle non-routine phone calls and inquiries.
• Organizational skills and attention to detail are essential.
• Certification as a Medical Administrative Assistant preferred.
• Ability to follow established protocols and work within systems.

Benefits

• Opportunity to work in a leading healthcare environment.
• Engagement in a mission-driven organization.
• Supportive team culture focused on patient care.
• Potential for professional development and training.
• Comprehensive benefits package available.