Patient Access Representative - Remote

Overview

The Patient Access Representative is responsible for reviewing, verifying, and updating patient demographic and insurance information, while acting as a liaison between clinics and patients.

In Short

• Review and correct registration-related issues.
• Interact with patients via phone, email, and in person.
• Confirm and update demographic and insurance information.
• Direct patients seeking financial assistance to Financial Coordinators.
• Maintain confidentiality regarding patient matters.
• Assist internal customers to ensure patient satisfaction.
• Perform other duties as assigned.
• Work in a business casual environment.
• Requires sitting for long periods and typing.
• Part-time per diem position.

Requirements

• High School diploma or GED required.
• Excellent communication and interpersonal skills.
• Ability to work independently.
• Background in medical terminology and accounts receivable is helpful.

Benefits

• Join a passionate and welcoming community.
• Be part of a leading integrated health care system.
• Impact patient care and community service.
• Opportunities for professional development.
• Work with high-performing teams.