Patient Access Representative - Remote

Overview

The Patient Access Representative provides administrative support at the front desk of the HIV and STD Clinic, managing appointment scheduling and client interactions.

In Short

• Provide administrative coverage at the clinic front desk.
• Monitor the clinic appointment line.
• Schedule appointments for clients.
• Answer multiline telephones.
• Process client payments for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.
• Work in a dynamic healthcare environment.
• Collaborate with a team of enthusiastic individuals.

Requirements

• High school diploma or equivalent (GED).
• 1 year of customer service experience.
• Ability to interpret financial procedures and regulations preferred.
• Experience with hospital information systems preferred.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Attention to detail.
• Ability to handle multiple tasks simultaneously.
• Proficiency in word processing.
• Willingness to work with a diverse population.

Benefits

• Equal Opportunity Employer.
• Opportunity to work in a leading medical institution.
• Access to career development opportunities.
• Dynamic work environment.
• Engagement in meaningful work.