Security Officer - Remote

Overview

The Security Officer at Mass General Brigham ensures a safe and secure environment for patients, visitors, and employees by enforcing security regulations and monitoring for safety hazards.

In Short

• Provide a safe environment for hospital patients and staff.
• Enforce hospital security regulations.
• Patrol assigned areas and report safety hazards.
• Investigate complaints and assist in restraining patients if necessary.
• Exhibit excellent customer service skills.
• Maintain documentation to support data.
• Work effectively both independently and in teams.
• Deal with and de-escalate anxious/stressed individuals.
• Possess strong problem-solving and critical thinking skills.
• Demonstrate understanding of community policing and risk analysis.

Requirements

• Bachelor's Degree in Criminal Justice preferred; High School Diploma required.
• 2-5 years of experience in hospital, security, or customer service.
• Class D Passenger Vehicle Driver's License preferred.
• Basic Officer Certification and Supervisory Certification preferred.
• Strong interpersonal communication skills.
• Ability to multitask and manage aggression.
• Strong writing skills for documentation.
• Intermediate computer skills.
• Ability to establish positive relationships.
• Critical and analytical thinking abilities.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.