Practice Assistant II - Remote

Overview

The Practice Assistant II at Brigham and Women's Hospital is responsible for providing high-quality patient care support through various administrative functions, ensuring patient privacy, and assisting in the training of staff.

In Short

• Perform administrative duties under moderate supervision.
• Act as a super user for scheduling and billing systems.
• Utilize knowledge of insurance issues and troubleshoot as needed.
• Provide training and orientation to staff.
• Follow HIPAA guidelines for patient privacy.
• Assist with special projects as directed.
• Maintain organization and professionalism in all tasks.
• Handle routine questions and communications professionally.
• Manage multiple tasks effectively.
• Comply with hospital policies and procedures.

Requirements

• High school diploma or GED required; post-high school education preferred.
• Minimum one year of applicable work experience required.
• Additional training in office systems preferred.
• Knowledge of practice operations and standards.
• Strong phone and verbal communication skills.
• Ability to manage work processes in an orderly way.
• Basic understanding of medical terminology and insurance processes.
• Competence in using office systems and technology.
• Understanding of hospital and regulatory requirements.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.