Patient Services Coordinator - Remote

Overview

The Patient Services Coordinator is responsible for managing patient interactions, scheduling appointments, and ensuring a welcoming environment at the front desk.

In Short

• Greet and assist patients at the front desk.
• Schedule and confirm patient appointments.
• Handle check-in and check-out processes.
• Collect patient payments and manage billing inquiries.
• Communicate effectively with patients and staff.
• Maintain patient confidentiality in compliance with HIPAA.
• Utilize technology systems like Epic and MS Office.
• Provide cross coverage in other departments as needed.
• Support team initiatives and contribute to department success.
• Demonstrate strong problem-solving and organizational skills.

Requirements

• High School Diploma or equivalent required.
• Minimum of 2 years secretarial experience in a medical setting preferred.
• Strong communication skills and command of English.
• Proficiency in MS Windows and keyboard skills.
• Knowledge of managed care and insurance plans.
• Understanding of HIPAA guidelines.
• Ability to manage multiple tasks in a fast-paced environment.
• Demonstrated ability to work both independently and as part of a team.
• Excellent customer service skills.
• Flexibility to adapt to changing priorities.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.