Patient Services Coordinator - Remote

Overview

The Patient Services Coordinator provides administrative support in high-volume ambulatory settings, serving as the primary interface between patients and healthcare providers.

In Short

• Full-time position with day shift.
• Responsible for scheduling and managing patient appointments.
• Acts as a liaison between patients and providers.
• Handles confidential patient information and insurance issues.
• Demonstrates service excellence and professionalism.
• Communicates effectively with patients and colleagues.
• Utilizes technology systems like Epic and MS Office.
• Maintains compliance with HIPAA guidelines.
• Participates in team initiatives and provides cross-coverage.
• Requires flexibility to adapt to changing priorities.

Requirements

• High school diploma required; associate degree preferred.
• Minimum of 2 years of experience in a medical or healthcare setting.
• Strong communication and interpersonal skills.
• Proficiency with MS Office and scheduling systems.
• Knowledge of managed care and HIPAA policies.
• Ability to handle multiple tasks in a fast-paced environment.
• Must be able to work both independently and as part of a team.
• Demonstrated customer service skills.
• Valid driver’s license preferred for local errands.
• Availability for days, evenings, weekends, and holidays.

Benefits

• Opportunity to work in a supportive healthcare environment.
• Engagement in meaningful work that impacts patient care.
• Professional development opportunities.
• Collaboration with a diverse team of healthcare professionals.
• Commitment to community service and patient care excellence.