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Patient Services Coordinator I - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Patient Services Coordinator I role involves performing both administrative and clinical functions to support efficient clinical service operations, focusing on patient care and office management.

In Short

  • Perform routine administrative and clerical duties.
  • Make and maintain patient appointments.
  • Greet and assist patients in the office.
  • Answer telephones and assist callers.
  • Process patient billing forms and maintain records.
  • Handle patient flow and assist in waiting room management.
  • Communicate effectively with patients and staff.
  • Utilize Office Suite for various administrative tasks.
  • Maintain confidentiality and accuracy in patient records.
  • Work under close supervision in a healthcare setting.

Requirements

  • High School Diploma or Equivalent required.
  • 0-1 year of healthcare office experience required.
  • Basic proficiency with Office Suite.
  • Knowledge of office operations and procedures.
  • Ability to communicate effectively in writing and verbally.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks effectively.
  • Understanding of patient confidentiality standards.
  • Ability to handle routine phone calls and inquiries.
  • Willingness to assist with patient needs in the waiting area.

Benefits

  • Work in a supportive healthcare environment.
  • Opportunity for professional growth and development.
  • Engagement in a mission-driven organization.
  • Collaboration with a diverse team of professionals.
  • Contribute to impactful healthcare services.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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