Reporting and Analytics Analyst - Remote

Overview

The Reporting and Analytics Analyst at Waste Management will provide project support for Customer Experience systems and processes, enhancing both internal and customer-facing systems while aligning with the company's digital transformation strategies.

In Short

• Support Customer Experience systems and processes.
• Conduct extensive data analysis to recommend solutions.
• Engage with stakeholders to drive improvements.
• Design and maintain reporting tools.
• Manage cross-functional projects and programs.
• Deliver insights to senior leadership.
• Collaborate with various teams for enhanced outcomes.
• Mentor junior analysts.
• Maintain confidentiality of information.
• Work in a remote setting with occasional travel.

Requirements

• Bachelor’s Degree or equivalent experience.
• Seven years of relevant business experience.
• Strong knowledge of Excel and SQL.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to create process flows and mockups.
• Experience with executive presentations.
• Attention to detail and accuracy.
• Strong organizational skills.
• Integrity in handling confidential information.

Benefits

• Competitive total compensation package.
• Medical, Dental, Vision, and Life Insurance.
• 401K with company match.
• Paid Vacation, Holidays, and Personal Days.
• Stock Purchase Plan.
• Opportunities for professional growth.
• Supportive work environment.
• Remote work flexibility.
• Occasional travel for leadership support.
• Benefits may vary by site.