Technical Account Manager - Remote

Overview

As a Technical Account Manager (TAM) at Wiz, you will play a crucial role in driving customer adoption and ensuring customer satisfaction with our cloud security platform. You will provide both strategic and hands-on technical guidance throughout the customer journey.

In Short

• Drive customer adoption and usage of the Wiz platform.
• Provide expert guidance on deployment and operational best practices.
• Serve as the primary liaison for technical questions and escalations.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers create Success Plans with key performance indicators.
• Measure and report on customer achievements of objectives.
• Collaborate with Engineering and Support teams to resolve issues.
• Advocate for customer needs across various departments.
• Continuously monitor cloud security threats and updates.
• Grow knowledge of the Wiz ecosystem and partners.

Requirements

• 3+ years in technical customer-facing roles.
• Strong understanding of cloud services and security best practices.
• Familiarity with container technologies like Docker and Kubernetes.
• Excellent problem-solving and troubleshooting skills.
• Proven track record of customer success and relationship management.
• Strong communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or related field.
• Fluent in Swedish/Danish and English.

Benefits

• Be part of a fast-growing startup in cloud security.
• Opportunity to make a significant impact in a collaborative environment.
• Work with a diverse team from over 13 countries.
• Freedom to think creatively and use your full range of skills.
• Competitive salary and benefits package.