Technical Account Manager - Remote

Overview

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent.

In Short

• Provide customers with expert guidance on deployment and operational best practices.
• Serve as the primary Wiz liaison for technical questions or escalations.
• Contribute to workshops to help customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers develop Success Plans with critical goals and KPIs.
• Measure customers’ achievement of KPIs and report internally and externally.
• Identify and address technical issues to ensure high customer satisfaction.
• Advocate for customer needs across various departments.
• Collaborate with Sales and Renewal teams to secure contract renewals.
• Continuously monitor news related to new & emerging cloud security threats.

Requirements

• 3+ years of experience in technical customer-facing roles.
• Strong understanding of cloud services and security best practices.
• Familiarity with container technologies (Docker, Kubernetes).
• Strong problem-solving skills.
• Proven track record of building relationships with enterprise clients.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or similar field.
• Verbal and written fluency in the Danish language.

Benefits

• Opportunity to work in a fast-growing startup.
• Collaborative and innovative company culture.
• Ability to make a significant impact in cloud security.
• Freedom to think creatively and use a full range of skills.