Associate Technical Account Manager - Remote

Overview

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent.

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth.

In Short

• Work with a team of Associate TAMs to support customers in their Wiz adoption journey.
• Monitor dashboards for risk signals and partner with account teams for targeted interventions.
• Lead sessions addressing adoption barriers and provide technical support.
• Develop proactive strategies that create one-to-many impact.
• Provide guidance on deployment and operational best practices.
• Run community-based engagement opportunities.
• Collaborate with Engineering and Support teams to resolve escalations.
• Advocate for customer needs across functions.
• Assist in identifying opportunities for expanding Wiz usage.
• Focus on driving adoption and ensuring customer satisfaction.

Requirements

• 1-3 years of experience in technical customer-facing roles.
• Willingness to learn cloud and cyber security technologies.
• Understanding of cloud services and security best practices.
• Familiarity with container technologies (Docker, Kubernetes).
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or similar field.

Benefits

• Medical, dental, and vision insurance.
• Home Office Setup reimbursement.
• Flexible Spending Accounts.
• Monthly Connectivity reimbursement.
• Employee Assistance Program (EAP).
• Short- and Long-term Disability Insurance.
• 401(k) Retirement Savings Plan (with employer match).
• Flexible paid time off + 11 paid holidays.
• Paid leave programs for various life events.
• Participation in Wiz’s equity plan.