Technical Account Manager - Remote

Overview

As a Samsara Technical Account Manager (TAM), you are the cornerstone of technical customer success. In this role, you will act as a trusted technical advisor, moving beyond traditional support to deliver measurable business value and drive the long-term adoption of the Samsara platform.

In Short

• Drive customer impact and value realization.
• Execute transformational technical account management.
• Demonstrate deep technical acumen and Samsara expertise.
• Provide consultative problem solving and solutioning.
• Communicate with influence and clarity.
• Foster cross-functional collaboration.
• Demonstrate ownership and act as a multiplier.
• Embody Samsara's values and principles.
• 7+ years of experience in a technical, customer-facing role.
• Bilingual in English and Spanish.

Requirements

• Experience in technical account management or related fields.
• Bachelor's degree in a technical field or equivalent experience.
• Exceptional technical literacy with hardware, software, and API integrations.
• A strong passion for technology and continuous learning.
• Strong written and verbal communication skills in English and Spanish.
• A collaborative spirit and team player mentality.
• Experience supporting global enterprise-level customers.
• Proven experience leveraging AI tools.
• Prior experience with relevant software tools.
• Basic Python coding skills are an asset.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Opportunities for career development.
• A supportive and high-caliber team environment.