Technical Account Manager - Remote

Overview

The Technical Account Manager at OnePlan will ensure customers successfully adopt and leverage OnePlan’s capabilities by acting as a trusted technical advisor.

In Short

• Act as a trusted technical partner for customers.
• Understand client goals to shape effective solutions.
• Design and implement solutions using OnePlan and Microsoft technologies.
• Identify and remove technical barriers for customers.
• Communicate complex ideas simply to clients.
• Manage multiple customer engagements effectively.
• Foster long-term relationships with clients.
• Experience in Project Portfolio Management is essential.
• Comfort with Microsoft tools is important.
• Strong organizational and communication skills needed.

Requirements

• Experience in Project Portfolio Management.
• Familiarity with Microsoft Power Platform.
• Strong organizational skills.
• Ability to explain technical concepts to non-technical audiences.
• Experience in customer relationship management.
• Understanding of Agile and DevOps practices is a plus.
• Experience with OnePlan or similar tools is beneficial.
• Ability to solve complex technical problems.
• Background in enterprise-level environments is appreciated.
• Strong communication skills.

Benefits

• Remote-first company with global team members.
• Recognized as Global Microsoft Partner of the Year.
• Comprehensive health, dental, and vision benefits.
• Employer RRSP and 401K matching programs.
• Collaborative and diverse work environment.
• Regular health and team challenges.
• Opportunities for professional growth.
• Supportive company culture.
• Access to innovative tools and technologies.
• Commitment to equal employment opportunities.