Senior Director, Marketing Services - Remote

Overview

The Senior Director, Marketing Services role requires a strategic focus on delivering results for clients while managing internal teams and contributing to the company's growth. You will oversee the growth of teams, clients, craft, and overall vision for marketing services technology alignment, and go-to-market offerings.

In Short

• Oversee client journey to ensure high satisfaction and retention.
• Work closely with account managers to identify opportunities for expanding services.
• Engage in high-level discussions with clients to develop tailored solutions.
• Hire, mentor, and retain skilled professionals in digital marketing.
• Lead teams in designing effective digital lifecycle marketing strategies.
• Ensure projects are delivered on time, within scope, and on budget.
• Work with the sales team to pitch digital marketing services to clients.
• Establish processes to collect and analyze data related to customer behavior.
• Oversee the profit and loss of the division.
• Monitor and manage costs for operational efficiency.

Requirements

• 10+ years of relevant leadership experience in Marketing Services.
• Experience with Adobe Marketing Cloud, Braze, and other MarTech ecosystems.
• Strong leadership and people management skills.
• Deep understanding of the digital marketing landscape.
• Exceptional communication skills, both written and verbal.
• Ability to develop strong relationships with clients.
• Track record of success in driving revenue growth.
• Experience running large engagements with Fortune 500 clients.
• Master’s Degree in Business Administration is a plus.

Benefits

• Healthcare benefits - Medical, Vision, Dental.
• Life & Disability Insurance.
• 401K matching.
• Flexible paid time off & paid company holidays.
• Parental Leave.
• Employee Share Purchase Plan.
• Employee Assistance Program (EAP).
• And more!