Senior Manager, IT Operations - Remote

Overview

As a Senior Manager, IT Operations at Webflow, you will lead the IT Operations team, ensuring secure, productive, and reliable employee experiences while managing the IT infrastructure.

In Short

• Remote-first position based in the United States.
• Full-time and permanent role.
• Responsible for IT infrastructure and employee experience.
• Lead and mentor the IT operations team.
• Oversee day-to-day IT operations and service delivery.
• Collaborate with senior leadership on IT strategy.
• Drive process optimization and automation initiatives.
• Manage IT operations budgets and resources.
• Participate in company-wide bonus program.
• Support a culture of collaboration and continuous improvement.

Requirements

• 7+ years in IT operations or infrastructure.
• 3+ years of people management experience.
• Experience in remote-first environments.
• Strong vendor management skills.
• Familiarity with ITIL principles and service management tools.
• Experience with automation platforms.
• Ability to solve technical problems in systems administration.
• Experience with compliance (e.g., SOC 2, ISO 27001).
• Strong collaboration skills across departments.
• Curiosity and openness to growth in emerging technologies.

Benefits

• Equity ownership in a growing company.
• 100% employer-paid healthcare, vision, and dental insurance.
• 12 weeks of paid parental leave.
• Flexible PTO and sabbatical program.
• Mental wellness and professional coaching access.
• Monthly stipends for work and wellness support.
• 401k plan or pension schemes.