Senior Operations Manager - Remote

Overview

The Senior Operations Manager will oversee large scale operational departments, ensuring the efficient processing of customer orders and development of company processes within a culture of integrity and trust.

In Short

• Manage daily work activities within departments to meet KPIs.
• Oversight of shipping/receiving, inventory, and VAS activities.
• Enhance labor productivity and process accuracy.
• Perform managerial functions including mentoring and performance reviews.
• Ensure compliance with company and regulatory policies.
• Develop budget and cost controls for operational functions.
• Manage up to 10 direct employees and 150+ indirect reports.
• Establish productivity and quality control standards.
• Work with all levels to ensure adherence to best practices.
• Support a diverse and inclusive workplace.

Requirements

• Experience in operations and logistics management.
• Strong leadership and team management skills.
• Ability to analyze and manage budgets.
• Knowledge of inventory control processes.
• Proficient in continuous improvement methodologies.
• Excellent communication and interpersonal skills.
• Familiarity with safety and compliance regulations.
• Ability to work in a fast-paced environment.
• Experience with performance metrics and KPIs.
• Authorized to work in the U.S.

Benefits

• Medical, Dental, and Vision insurance.
• 401k with Company Match.
• Employee Assistance Program.
• Paid Time Off.
• Flexible Work Schedules (when possible).
• Inclusive workplace culture.
• Opportunities for professional development.
• Support for special accommodations during hiring process.
• Commitment to diversity and inclusion.
• Work in a global company with a strong reputation.