Senior Manager, Operations - Remote

Overview

The Senior Manager, Operations at Pearl Health will be a versatile, high-performing executer capable of driving excellence across multiple operational domains. Initially supporting benchmark accuracy, Medicaid enrollment, and MA performance operations, this role offers significant growth potential and exposure to a variety of key initiatives as business needs evolve.

In Short

• Support critical operational initiatives across the business.
• Manage complex timelines, deliverables, and stakeholder coordination.
• Adapt quickly to evolving information and prioritization.
• Partner with Customer Success to improve documentation accuracy.
• Streamline workflows with vendors to minimize administrative burden.
• Coordinate with compliance teams on documentation guidelines.
• Identify and rectify inefficiencies in data aggregation.
• Develop and maintain dashboards tracking key performance indicators.
• Create actionable reports that drive decision-making.

Requirements

• 4+ years of operational experience, preferably in healthcare.
• Experience managing complex projects with multiple stakeholders.
• Demonstrated ability to quickly master new concepts.
• Background in healthcare operations or value-based care a plus.
• Exceptional organizational skills with attention to detail.
• Outstanding analytical abilities and data-driven decision making.
• Strong stakeholder management skills.
• Excellent communication skills, both written and verbal.
• Bachelor's degree required; advanced degree a plus.

Benefits

• Annual discretionary bonus and equity options.
• Opportunity to work in a fast-paced environment.
• Exposure to a variety of key initiatives.
• Work with a team of healthcare and technology experts.
• Commitment to diversity and inclusion.