Senior Operations Manager - Remote

Overview

As a Senior Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, ensuring efficient execution and a seamless onboarding process for clients.

In Short

• Ensure the efficient and timely execution of all essential aspects of client onboarding.
• Engage in cross-functional collaboration with key internal stakeholders.
• Contribute to designing and implementing systems for scalability and efficiency.
• Own execution and outcomes of business processes.
• Oversee the project management process for onboarding.
• Drive operational metrics and continuous improvement.
• Understand the business to proactively solve emerging problems.
• 40-50% travel required.

Requirements

• 6+ years experience in consulting, investment banking, or operations at a SaaS tech company.
• Comfortable working with data and proficiency in SQL + Excel.
• Expertise in project management.
• Strong interpersonal skills and customer engagement.
• Ability to work autonomously and prioritize effectively.
• Demonstrated drive and attention to detail.
• Experience in RCM (Revenue Cycle Management) is a bonus.
• Proficient in Retool and Google Suite is a plus.

Benefits

• Highly driven team focused on mission-driven work.
• Strong backing from top investors.
• Incredible growth opportunities.
• Competitive benefits including flexible PTO and medical coverage.