Enterprise Health Account Manager - Remote

Overview

We are seeking an Enterprise Health Account Manager to join our team. The ideal candidate will have a strong background in account management, specifically within SaaS or software companies, and a passion for building long-term client relationships. In this role, you will be responsible for establishing and maintaining relationships with key clients, driving client success and retention, and contributing to revenue growth.

In Short

• Build and maintain strong relationships with key client stakeholders.
• Serve as a trusted advisor to enterprise clients.
• Conduct regular business reviews and provide insights into account performance.
• Manage relationships to help ensure 98%+ client retention levels.
• Identify and act on opportunities to expand relationships within existing accounts.
• Drive revenue growth through cross-selling new products and upselling additional services.
• Collaborate with sales, deployment, and support teams.
• Work closely with the finance team on billing and collections.
• Manage existing client contract renewals and compliance.
• Additional duties as assigned.

Requirements

• Bachelor’s degree.
• 3-5 years of enterprise-level account management experience.
• Experience working with large organizations.
• Strong communication and relationship management skills.
• Experience with HubSpot or similar CRM systems.
• Tech-savvy with strong computer skills.
• Proven success in cross-selling and upselling strategies.
• Ability to travel periodically for client visits.

Benefits

• Competitive compensation.
• Comprehensive benefits package including medical/dental/vision insurance.
• 401k with company match.
• Paid-Time off.
• Quarterly bonus program.
• Flexible work schedule.
• Remote work.