Senior Director of Eye Care - Remote

Overview

Warby Parker is on the lookout for a strategic Senior Director of Eye Care to lead our Eye Care Field Leadership team. Reporting to the VP of Eye Care, you’ll use your innovative, detail-oriented, and forward-thinking approach to drive big, positive change for the business. Your work will directly impact our optometrists, retail teams, and—most importantly!—customers and patients. Our ideal candidate is entrepreneurial and collaborative, and someone who continuously innovates to achieve great results. Sound a lot like you? Read on!

In Short

• Develop and execute comprehensive expansion strategies for eye care services, targeting sustainable growth while maintaining strong financial performance
• Lead a team overseeing day-to-day eye care operations with a focus on exemplary patient care, operational excellence, and strategic innovation
• Design and implement scalable systems and technologies that enhance optometrist efficiency, patient experiences, and operational workflow
• Serve as a strategic liaison between optometry teams, retail operations, internal partners, and leadership
• Establish and monitor and drive key performance metrics for scheduling, patient processes, and exam offerings
• Conduct regular market and technology research to identify emerging trends in vision healthcare and potential strategic opportunities
• Manage complex cross-functional projects with clear timelines, deliverables, and measurable outcomes
• Advocate for our optometrists, ensuring that their insights and challenges inform strategic decisions
• Develop programming that supports the growth and development of our optometrists and Eye Care team leaders
• Work collaboratively with Retail team partners to drive success metrics and overall productivity

Requirements

• Backed by 11+ years of progressive leadership experience in healthcare operations, medical technology, or a related field
• Known for your proven track record of driving organizational transformation and achieving measurable business results
• Equipped with a deep expertise in optometry (clinical experience as an OD or direct operational management preferred)
• Someone with the organizational agility to support our growing network of in-person and remote doctors

Benefits

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)