Sales Operations Manager - Remote

Overview

The Sales Operations Manager at Vital Farms will be responsible for managing sales interactions with operations and supply chain, ensuring efficiency and accuracy in customer orders, and creating processes to address existing gaps.

In Short

• Lead the sales crew through product setup, ordering, and delivery.
• Manage operational projects involving Supply Chain & Operations.
• Streamline and standardize sales processes.
• Communicate details and resolutions during operational challenges.
• Manage the New Customer Setup process.
• Maintain sales reports in Power BI.
• Manage Customer Scorecards regarding operational aspects.
• Update terms and conditions around maintenance processes.
• Customize customer letters for operational changes.
• Establish and maintain SOP and RASCI documents.

Requirements

• Passion for ethical and nutritious food.
• BSc/BA in business administration or relevant field.
• 5+ years of experience in sales or sales operations.
• Ability to travel 20% as needed.
• MS Office skills, especially in Excel.
• Well-organized and responsible with problem-solving aptitude.
• Excellent verbal and written communication skills.
• Proven experience in sales operations and distribution.
• Experience with Microsoft Dynamics 365 and Power BI is a plus.
• Team-oriented mindset.

Benefits

• Fast-paced, remote work environment.
• Competitive pay and benefits.
• Generous retirement contributions.
• Annual bonus and equity grant.
• Free eggs and butter, with discounts for friends and family.
• Fun team SWAG.
• Professional development opportunities.