Customer Success Associate (SME) - Remote

Overview

The Customer Success Associate will be responsible for ensuring customer satisfaction and success on the Vestd platform, focusing on client relations and support.

In Short

• Role: Customer Success Associate
• Team: SME A
• Location: Remote working (UK based)
• Salary: Up to £34,000 per annum depending on experience
• Full-Time hours
• Work with the leading sharetech platform for share schemes
• Focus on empowering businesses to attract and retain talent
• Commitment to equality, diversity, and inclusion
• Support provided for applicants needing adjustments
• Join a mission to see one billion people invested in their companies by 2030

Requirements

• Experience in customer success or client relations
• Strong communication skills
• Problem-solving abilities
• Understanding of equity management is a plus
• Ability to work remotely and manage time effectively
• Commitment to diversity and inclusion principles
• Willingness to learn and adapt in a fast-paced environment
• Team player with a positive attitude

Benefits

• Competitive salary with equity options
• Remote working flexibility
• Inclusive company culture
• Opportunity to work with a leading tech platform
• Professional development opportunities
• Supportive team environment
• Commitment to employee wellbeing
• Work towards a meaningful mission