Remote Otter LogoRemoteOtter

Customer Success Associate - Remote

Posted 3 days ago
Customer Service
Full Time
India
700000 - 1000000INR/year

Overview

This role is for one of the Weekday's clients, focusing on ensuring customer satisfaction and long-term engagement.

In Short

  • Be the face of the company for clients
  • Ensure customer satisfaction and adoption
  • Manage customer relationships proactively
  • Resolve customer issues
  • Provide strategic guidance
  • Help customers meet their business goals
  • Min experience required: 2 years
  • Full-time position
  • Salary range: Rs 700000 - Rs 1000000
  • Work with a variety of clients

Requirements

  • 2 years of experience in customer success or related field
  • Strong communication skills
  • Ability to manage multiple client accounts
  • Proven track record in customer satisfaction
  • Problem-solving skills

Benefits

  • Competitive salary
  • Opportunity to work with diverse clients
  • Professional development opportunities
  • Dynamic work environment
  • Supportive team culture
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Weekday AI

Weekday AI, a Y-Combinator-backed company, operates as a sourcing engine on auto-pilot, facilitating the hiring of engineers through referrals from other tech professionals. Ranked #1 on Product Hunt, Weekday AI offers startups a streamlined hiring process that includes automated outreach and instant reference checks, enabling companies to receive qualified candidates within just four days of signing up.

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